Select "Skincare Consultation" from our Services & you will be contacted by our Founder within 24 hours.

Select the offering of interest from our Services & you will be contacted by our Founder within 24 hours.

We do not accept returns or issue refunds. However, we will resend you products from your order if there are any problems or defects.

Send adequate photo proof to hello@serenanicoleskincare.com if there is an issue with your order within 7 business days of delivery.

1. Check your inbox for a confirmation email sent to the email placed in your check out window.
2. Within 7 business days you will receive an email with your tracking number
3. Utilize your tracking number to see when your package will arrive (It may take 24-48 hours to update) UPS Ground shipping is approx. 1-3 business days*.

*Shipping may occur delays due to nationwide holidays